topic Hi in Orders

Hi

Adampody — Tue, 06 Sep 2022 18:23:58 GMT

Re: Hi

Leanne_T — Wed, 07 Sep 2022 07:19:17 GMT

Hi @Adampody

Thanks for posting 🙂

Do you have a query we can help you with?

Leanne.

Re: Hi

Adampody — Wed, 07 Sep 2022 07:21:26 GMT

I was looking to get a ps5 through EE. I would love to know how I can do it?

Re: Hi

Leanne_T — Wed, 07 Sep 2022 07:22:58 GMT

Hi @Adampody

Please see our Playstation 5 | How to get a PS5 on EE, Help page for information.

Leanne.

Re: Hi

Adampody — Wed, 07 Sep 2022 07:25:18 GMT

It’s asking me to sign in to a mobile phone or a broadband. I currently don’t have any of them

Re: Hi

Leanne_T — Wed, 07 Sep 2022 08:21:03 GMT

Hi @Adampody

You would need an EE Pay monthly account within the first 17 months of your contract and pass credit checks, to buy a PS5 on EE.

Leanne.

Re: Hi

XRaySpeX — Wed, 07 Sep 2022 16:47:40 GMT

@Adampody : You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device. You have neither of these.