https://community.ee.co.uk/t5/Orders/Returns/m-p/1168824#M58522 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3060676">@Marten22</a></P> <P>Welcome to the community.</P> <P>Sorry to hear that you've had some problems with your order and return. I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> to find out what has happened and re-organise the return.</P> <P>Chris</P> Wed, 07 Sep 2022 16:22:04 GMT Christopher_G 2022-09-07T16:22:04Z https://community.ee.co.uk/t5/Orders/Returns/m-p/1168744#M58515 <P>Wrong advice received and Mini 4G hub ordered. Correct BT 4G hub received within 14 days. Now trying to return the 4GMini Hub. Numerous phone calls with assurances that a returns bag will be posted but weeks later no bag. Have now been charged £50 for 4GMini Hub sitting in its box waiting to be returned. Where can I send it back please.</P> Wed, 07 Sep 2022 14:03:12 GMT https://community.ee.co.uk/t5/Orders/Returns/m-p/1168744#M58515 Marten22 2022-09-07T14:03:12Z https://community.ee.co.uk/t5/Orders/Returns/m-p/1168824#M58522 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3060676">@Marten22</a></P> <P>Welcome to the community.</P> <P>Sorry to hear that you've had some problems with your order and return. I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> to find out what has happened and re-organise the return.</P> <P>Chris</P> Wed, 07 Sep 2022 16:22:04 GMT https://community.ee.co.uk/t5/Orders/Returns/m-p/1168824#M58522 Christopher_G 2022-09-07T16:22:04Z