topic I ordered new sim contact in Orders

I ordered new sim contact

Kohinoor18 — Mon, 05 Sep 2022 19:51:49 GMT

I ordered new sim contact 12 months contact unfortunately I don’t want it.Can you please cancel it.

Re: I ordered new sim contact

Schockwave — Mon, 05 Sep 2022 20:22:46 GMT

Hello @Kohinoor18 ,

Welcome to the community,

This is not customer service, but a public forum, you will have to ring customer service to get this cancelled.

Can you tell us, why did you order it and what is the reason for cancelling?

Re: I ordered new sim contact

mdon3 — Mon, 05 Sep 2022 20:24:00 GMT

Sure. Cancellation will take 4 hours to complete. Have a nice day!

Re: I ordered new sim contact

XRaySpeX — Mon, 05 Sep 2022 20:32:16 GMT

If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.