topic iPhone 11 order in Orders

iPhone 11 order

Jaff1511 — Sun, 04 Sep 2022 19:17:02 GMT

I order the IPhone 11 on 26th August and have only had an email to confirm my order but no further updates. When using the online tracker it says they can't show me anything.

Thank you

Re: iPhone 11 order

Chris_B — Sun, 04 Sep 2022 20:43:32 GMT

@Jaff1511 you will need to call customer services about this

Re: iPhone 11 order

Leanne_T — Mon, 05 Sep 2022 07:25:46 GMT

Hi @Jaff1511

Thanks for coming to the community.

Which iPhone 11 model size and colour did you order?

Was this an upgrade or new contract?

Leanne 🙂

Re: iPhone 11 order

Jaff1511 — Mon, 05 Sep 2022 20:35:33 GMT

It was 128GB in purple. It was a new contract added onto the one I previously have.

Re: iPhone 11 order

James_B — Tue, 06 Sep 2022 07:43:32 GMT

Hi @Jaff1511,

Sorry, that particular model is currently out of stock. Please get in touch with Customer Care to discuss your options.

James