topic Re: New in Orders

New

Morgan43 — Wed, 31 Aug 2022 17:06:04 GMT

Hi I need help iv just had a message of ee saying that to get in touch about a new connection thats been cancelled what does this mean

Re: New

Chris_B — Wed, 31 Aug 2022 17:08:19 GMT

@Morgan43 Have you tried to take out a new contract? If you have it’s been cancelled and you need to call customer services about this. Even if you haven’t I would definitely call customer services about this as this account related to you.

Re: New

Morgan43 — Wed, 31 Aug 2022 17:10:30 GMT

Yeah I spoke to them this morning I paid 50 pounds and then I got a confirmation of DPD saying it will be arriving tomorrow and then iv just had a text.

Re: New

Chris_B — Wed, 31 Aug 2022 17:17:33 GMT

@Morgan43 You need to call about this.

Re: New

Morgan43 — Wed, 31 Aug 2022 17:18:26 GMT

They have sent me the money back to.

Re: New

Chris_B — Wed, 31 Aug 2022 17:21:10 GMT

@Morgan43 then as requested you need to call customer services only they will be able to tell you why.