topic Re: Upgrade in Orders

Upgrade

Sam_1987 — Tue, 30 Aug 2022 12:10:51 GMT

Tried to upgrade last Tuesday all went through and received email however when I track order it says nothing available what’s going on, what makes it worse is did husbands Monday all went through fine and he received it few days later. Can’t ring customer services as my speaker is broke on phone can’t get through on live chat either 😡

Re: Upgrade

Northerner — Tue, 30 Aug 2022 13:56:24 GMT

Hi @Sam_1987

Call EE on your husband phone. Calls are free to EE if you're a pay monthly customer.

Or use live chat via your online account.

For EE order tracking see here,:

https://myaccount.ee.co.uk/orderdetails

Thanks