topic Re: How to go from pay as you go to contract in Orders

How to go from pay as you go to contract

MonaLisa457 — Sun, 28 Aug 2022 09:47:23 GMT

I need to go from pay as you go to contract asp

Re: How to go from pay as you go to contract

Schockwave — Sun, 28 Aug 2022 10:11:13 GMT

Welcome to the community,

In order to go from pay as you go to contract, you will have to speak to customer service and they will have to do a credit check first, once that is ok, and you have discussed the plan you want to be on, EE will do this for you, your number will be the same and you will be able to use the same SIM card.

Re: How to go from pay as you go to contract

354- — Sun, 28 Aug 2022 10:11:59 GMT

@MonaLisa457 - There should be a "Shop" icon/page if you are using the latest My EE app, there should be a "Call Us" button?

https://shop.ee.co.uk/pay-as-you-go-to-pay-monthly -Text Switch to 150?

Re: How to go from pay as you go to contract

Schockwave — Fri, 02 Sep 2022 16:57:58 GMT

@354- , there is a Shop icon at the bottom of the app, and if you click on help, you can call straight from the app and even leave feedback about the app, feedback is at the bottom of the help page.