topic Re: Nreal Air glasses in Orders

Nreal Air glasses

drhex — Tue, 23 Aug 2022 08:51:38 GMT

Have ordered 25.5. and not heard since - what is going on?

James_B — Tue, 23 Aug 2022 10:41:52 GMT

Welcome to the EE Community. 🙂

Did you order online or in an EE store?

James

drhex — Tue, 23 Aug 2022 11:06:59 GMT

Hi James,

online in the EE Shop.

thanks,

florian

James_B — Tue, 23 Aug 2022 11:27:18 GMT

Our Customer Care Team will be happy to check the status of your order if you get in touch.

Thanks

James

drhex — Tue, 23 Aug 2022 12:44:08 GMT

Shouldn’t have to do that - you can probably see orders on the system.

BrendonH — Tue, 23 Aug 2022 12:45:15 GMT

No we can't there is no account access on here so you will need to call.

They won't know who you are by your community username either

James_B — Tue, 23 Aug 2022 12:59:28 GMT

Sorry, as @BrendonH mentioned, we can't access your account via the community. Our Customer Care Team will be happy to help.

James