topic Re: Fold 4 Release, earlier than expected for others? in Orders

Fold 4 Release, earlier than expected for others?

Bakerbob0210 — Mon, 22 Aug 2022 07:54:54 GMT

Hey all, does anyone know if EE is releasing their Fold 4s earlier than expected? I ordered mine a week ago and it still says I have to wait for the launch which is the 26th. Meanwhile my friend, who ordered hers just Saturday, a few days ago, was told she'd be receiving her order today via dpd.

Anyone experiencing this?

Re: Fold 4 Release, earlier than expected for others?

Chris_B — Mon, 22 Aug 2022 09:15:34 GMT

@Bakerbob0210 If she ordered from Samsung before the 21st then Samsung was shipping them for the 21st. the official date is the 26th

Re: Fold 4 Release, earlier than expected for others?

Bakerbob0210 — Mon, 22 Aug 2022 09:39:54 GMT

No, she ordered from EE, last Saturday. I was with her when she ordered it and she showed me her chat with EE saying she is to be expecting delivery today.

Re: Fold 4 Release, earlier than expected for others?

James_B — Mon, 22 Aug 2022 09:59:22 GMT

Hi @Bakerbob0210,

Welcome to the EE Community. 🙂

Has your friend received a delivery notification from DPD?

James

Re: Fold 4 Release, earlier than expected for others?

Bakerbob0210 — Mon, 22 Aug 2022 10:17:35 GMT

Not just yet, the agent just messaged her on the EE chat (via the app) that delivery is to be expected today (their conversation was yesterday).

She hasn't received any updates from DPD though.

Re: Fold 4 Release, earlier than expected for others?

Chris_B — Mon, 22 Aug 2022 10:27:30 GMT

@Bakerbob0210 DPD notify the recipients of any delivery usually before 11 o’clock on that day with an estimated timeslot. You also get a notification the day before both from EE and DPD about a delivery for the following day.

Re: Fold 4 Release, earlier than expected for others?

James_B — Mon, 22 Aug 2022 10:30:19 GMT

Hi @Bakerbob0210,

@Chris_B is correct. I would have expected your friend to have received a timeslot from DPD already if it was being delivered today.

Please keep an eye out for a text from DPD so you know when to expect your delivery.

James

Re: Fold 4 Release, earlier than expected for others?

grsdev — Mon, 22 Aug 2022 10:44:35 GMT

It isn't looking like those who ordered from EE will be getting early delivery.

I happened to order a Galaxy Watch 5 Pro from Samsung, for which the official release date is also August 26th, but I got mine on Friday last week (19th), so a week ahead of schedule. But as I said, that was direct from Samsung, not through EE.

Re: Fold 4 Release, earlier than expected for others?

Shaunhastings70 — Mon, 22 Aug 2022 12:13:52 GMT

Ordered mine last week too nothing but am order number so far. Fifers crossed for early delivery as my friend ordered her child 4 Saturday via samsung.com and got hers delivered today

Re: Fold 4 Release, earlier than expected for others?

grsdev — Mon, 22 Aug 2022 15:20:22 GMT

The key is, she ordered direct from Samsung, not from EE.

I would be astonished if anyone ordering from EE, or from any carrier for that matter, got theirs more than a day before the official release day this Friday.

Re: Fold 4 Release, earlier than expected for others?

Bakerbob0210 — Mon, 22 Aug 2022 15:30:26 GMT

this was the conversation they had. But seems like until now there were no updates sent so I guess a mistake on their side.