https://community.ee.co.uk/t5/Orders/Phone-covers/m-p/1161290#M57896 <P>Hi I bought new phone cover online from EE &nbsp;stupidly bought iPhone 11 instead of 13 now not sure how to send back as no returns form in bag or any for for that matter and to go the the shop you have to make an appointment!! So basically just wanting to know how to send back does anyone know Tia, Donna</P> Fri, 19 Aug 2022 10:58:44 GMT Don5766 2022-08-19T10:58:44Z https://community.ee.co.uk/t5/Orders/Phone-covers/m-p/1161290#M57896 <P>Hi I bought new phone cover online from EE &nbsp;stupidly bought iPhone 11 instead of 13 now not sure how to send back as no returns form in bag or any for for that matter and to go the the shop you have to make an appointment!! So basically just wanting to know how to send back does anyone know Tia, Donna</P> Fri, 19 Aug 2022 10:58:44 GMT https://community.ee.co.uk/t5/Orders/Phone-covers/m-p/1161290#M57896 Don5766 2022-08-19T10:58:44Z https://community.ee.co.uk/t5/Orders/Phone-covers/m-p/1161339#M57898 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1251600">@Don5766</a>&nbsp; You can’t go to a EE store as you didn’t purchase it from a store, &nbsp;you purchased it from EEs online store you will need to call customer services so I returns bag can be sent out to you.&nbsp;</P> Fri, 19 Aug 2022 12:44:14 GMT https://community.ee.co.uk/t5/Orders/Phone-covers/m-p/1161339#M57898 Chris_B 2022-08-19T12:44:14Z