topic Waiting a week for my upgrade in Orders

Waiting a week for my upgrade

Billiedaviex — Sun, 14 Aug 2022 07:10:25 GMT

I ordered the iphone 13 a week ago and I've still to receive could and I've not been updated could anyone help

Re: Waiting a week for my upgrade

Kirigaya_Kazuto — Sun, 14 Aug 2022 07:26:05 GMT

Give the mobile care team a call on 150, we can only really point toy in the right direction, we don’t have access to customer accounts, majority of us are not EE staff but customers like you

Re: Waiting a week for my upgrade

Chris_B — Sun, 14 Aug 2022 07:40:36 GMT

@Billiedaviex What colour? What storage size ?

Re: Waiting a week for my upgrade

Billiedaviex — Sun, 14 Aug 2022 07:44:54 GMT

Midnight and 128gb

Re: Waiting a week for my upgrade

Christopher_G — Sun, 14 Aug 2022 09:40:22 GMT

Thanks for confirming the model, colour and memory size, @Billiedaviex.

The current estimated delivery time for that model is to expect dispatch within 14 days. Hopefully you'll hear from DPD soon with delivery information.

Chris