https://community.ee.co.uk/t5/Orders/Contract-Upgrade-No-confirmation-sent/m-p/1158747#M57697 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1820316">@rburton07</a>&nbsp;,</P><P>Welcome to the community,</P><P>You should receive notification the day before delivery and another one on the day of delivery with a one hour window from DPD.</P><P>That is normal, but not sure when being delivered to an EE store. I would have thought once they receive it, you should be notified.</P><P>What phone, storage size and colour did you order?</P> Thu, 11 Aug 2022 11:53:26 GMT Schockwave 2022-08-11T11:53:26Z https://community.ee.co.uk/t5/Orders/Contract-Upgrade-No-confirmation-sent/m-p/1158738#M57696 <P>I ordered an upgrade for my phone yesterday via the EE app to be delivered to an EE store but have had no confirmation via email or text. I have checked junk folder and nothing anywhere, how can I find out when my order will be in store and how can I collect this if I have no confirmation email/text to show?</P> Thu, 11 Aug 2022 10:49:07 GMT https://community.ee.co.uk/t5/Orders/Contract-Upgrade-No-confirmation-sent/m-p/1158738#M57696 rburton07 2022-08-11T10:49:07Z https://community.ee.co.uk/t5/Orders/Contract-Upgrade-No-confirmation-sent/m-p/1158747#M57697 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1820316">@rburton07</a>&nbsp;,</P><P>Welcome to the community,</P><P>You should receive notification the day before delivery and another one on the day of delivery with a one hour window from DPD.</P><P>That is normal, but not sure when being delivered to an EE store. I would have thought once they receive it, you should be notified.</P><P>What phone, storage size and colour did you order?</P> Thu, 11 Aug 2022 11:53:26 GMT https://community.ee.co.uk/t5/Orders/Contract-Upgrade-No-confirmation-sent/m-p/1158747#M57697 Schockwave 2022-08-11T11:53:26Z