topic Re: Re: Welcome to the new and improved EE Community in Orders

Re: Welcome to the new and improved EE Community

Laurenhayward — Thu, 11 Aug 2022 09:35:57 GMT

Can’t track my order says order number is wrong

Re: Re: Welcome to the new and improved EE Community

Leanne_T — Thu, 11 Aug 2022 10:40:23 GMT

Hi @Laurenhayward

Thanks for coming here.

When did you place the order?

What device including size and colour did you order?

Leanne 🙂

Re: Re: Welcome to the new and improved EE Community

Laurenhayward — Thu, 11 Aug 2022 10:42:13 GMT

5am this morning but I can’t log into my EE because it’s asking me to link my account but I don’t have an EE number yet. It was the iPhone 11, purple 64gb but I thought I had ordered the 12. My tracking number isn’t being found when I type it in.

Re: Re: Welcome to the new and improved EE Community

Leanne_T — Thu, 11 Aug 2022 10:48:56 GMT

Hi @Laurenhayward

Once the order is processed you will get another email with tracking details.

Once you have the phone and SIM you can register for a My EE account.

If you would like to discuss the order please call us on 0800 956 6000.

Leanne.