https://community.ee.co.uk/t5/Orders/Upgrading/m-p/1158587#M57666 <P>Hi</P><P>Unfortunately my phone broke whilst abroad i do have insurance but im also eligable to upgrade. When i try to upgrade it keeps saying they will text or email me to keep me updated which I wont have access too!</P><P>How do i get around this?&nbsp;</P> Wed, 10 Aug 2022 19:17:18 GMT Kaenerys54 2022-08-10T19:17:18Z https://community.ee.co.uk/t5/Orders/Upgrading/m-p/1158587#M57666 <P>Hi</P><P>Unfortunately my phone broke whilst abroad i do have insurance but im also eligable to upgrade. When i try to upgrade it keeps saying they will text or email me to keep me updated which I wont have access too!</P><P>How do i get around this?&nbsp;</P> Wed, 10 Aug 2022 19:17:18 GMT https://community.ee.co.uk/t5/Orders/Upgrading/m-p/1158587#M57666 Kaenerys54 2022-08-10T19:17:18Z https://community.ee.co.uk/t5/Orders/Upgrading/m-p/1158590#M57667 <P>Can you receive the update emails on another device? A laptop, tablet or other phone? There is no way of receiving your text messages other than on your SIM/device.</P> <P>Also be aware that device deliveries can only be made to your UK registered address.</P> Wed, 10 Aug 2022 19:40:03 GMT https://community.ee.co.uk/t5/Orders/Upgrading/m-p/1158590#M57667 bristolian 2022-08-10T19:40:03Z