topic Re: change of delivery address in Orders

change of delivery address

PawelP646 — Tue, 09 Aug 2022 14:54:44 GMT

Hello, I have a question about delivery. When placing an order for a mobile phone for the contract, I had to provide a delivery address identical to my bank account. I do not live at the same address as I have at the bank because I moved but haven't changed my bank address yet. I gave the address of the store as the delivery address, but I would prefer the delivery to be delivered to my place of residence. How can I do this?

Re: change of delivery address

Leanne_T — Tue, 09 Aug 2022 15:29:40 GMT

Hi @PawelP646

Thanks for coming here 🙂

Have you already placed the order?

Leanne.

Re: change of delivery address

PawelP646 — Tue, 09 Aug 2022 16:42:20 GMT

This is how I already placed the order and gave the shop the delivery address because when I tried to enter the address where I live, it did not enter because my billing address is different than my home address.

Re: change of delivery address

Leanne_T — Tue, 09 Aug 2022 17:06:20 GMT

Thanks @PawelP646

In this case, please call us on 0800 956 6000, and our mobile care team can check the order for you and let you know if the delivery address can be changed.

Leanne 🙂