topic Re: Re: Phone returns in Orders

Re: Phone returns

Adrian212 — Fri, 01 Jul 2022 15:53:46 GMT

I'm trying to get through to chanel return I'm been on the phone now for over 30 minutes I still on there can't get through still

XRaySpeX — Fri, 01 Jul 2022 16:02:10 GMT

Christopher_G — Fri, 01 Jul 2022 16:42:26 GMT

Did you manage to get through, @Adrian212?

I see @XRaySpeX has given you the alternative way of requesting a return, if it's easier for you.

Let us know how you're getting on.

Chris

Adrian212 — Fri, 01 Jul 2022 17:29:04 GMT

Why is it taking over 30 minutes to answer the phone I try twice still couldn't get through not happy at all

Christopher_G — Fri, 01 Jul 2022 17:32:00 GMT

Sorry for the wait, @Adrian212. They must be quite busy at the moment. Hopefully it doesn't take too much longer to get through.

Chris

Adrian212 — Fri, 01 Jul 2022 17:42:36 GMT

I'm on the phone again beyond the joke this is sorry is the 0800 number free

Christopher_G — Fri, 01 Jul 2022 17:44:43 GMT

If you would rather not wait on the phone, you could email the form to the email address that @XRaySpeX posted.

Chris

XRaySpeX — Fri, 01 Jul 2022 19:13:43 GMT

Yes, 0800 is a Freephone no.