topic Re: EE Replacement sim order number in Orders

EE Replacement sim order number

Yastij — Mon, 27 Jun 2022 22:04:13 GMT

I ordered a sim over the phone, they said it will arrive within 2 days, I haven't received an email confirmation with the order number. Is there a way to find out the order number on my online account?

Re: EE Replacement sim order number

James_B — Tue, 28 Jun 2022 07:26:12 GMT

Hi @Yastij,

Welcome to the EE Community. 🙂

SIM cards are delivered by post and can't be tracked online. Please allow 2-5 working days for delivery.

Thanks

James

Re: EE Replacement sim order number

Yastij — Tue, 28 Jun 2022 12:33:53 GMT

Hi @James_B,

Thank you

Another question, can I use a non valid passport(non UK) as form of ID instore?

Re: EE Replacement sim order number

James_B — Tue, 28 Jun 2022 13:06:37 GMT

No problem @Yastij 🙂

Yes, your non-UK passport is a valid form of ID.

James

Re: EE Replacement sim order number

Yastij — Tue, 28 Jun 2022 19:25:10 GMT

Hi, @James_B even though it's expired?

Re: EE Replacement sim order number

James_B — Wed, 29 Jun 2022 06:54:43 GMT

Hi @Yastij,

Sorry, it wouldn't be accepted as ID if it is out of date.

James