topic Re: Ordered phone -24hrs no contact in Orders

Ordered phone -24hrs no contact

milasydney01 — Mon, 27 Jun 2022 18:51:09 GMT

Ordered a new phone before 19.30 on Sunday. It says you will receive messages regarding delivery but 24hrs have passed and I've had no contact.

Tried tracking online using my order number and it says, "Sorry, we can't show your order details right now."

Chris_B — Mon, 27 Jun 2022 19:11:57 GMT

@milasydney01 Once a device has been allocated to you you will receive a tracking number. What device did you order ?

milasydney01 — Mon, 27 Jun 2022 19:34:52 GMT

I ordered a Google Pixel 6.

Chris_B — Mon, 27 Jun 2022 20:04:05 GMT

@milasydney01 I would give it till tomorrow if you don’t have it tomorrow I would call customer services about this. Check your spam

folder incase any email has ended up there.

Leanne_T — Tue, 28 Jun 2022 07:16:31 GMT

Thanks for coming to the community.

Which colour Google Pixel 6 have you ordered?

Have you downloaded the DPD app and used your email address and postcode, to see if they have deliveries scheduled?

Leanne 🙂