topic Re: I want to place my complain about my order in Orders

I want to place my complain about my order

Muhammad-zak — Wed, 08 Jun 2022 12:08:11 GMT

I want to place my complain about my order i placed my order the and firsly they said its cancelled you call the coustomer care they said go to store.and show your identity after that they said its fine your order will deliver but today when i called to team they said your order is way back to ee you placed next order its waste my lots of time

Re: I want to place my complain about my order

Leanne_T — Wed, 08 Jun 2022 12:08:30 GMT

Hi there @Muhammad-zak

I'm sorry to hear the order has been returned.

Have you spoken to our customer care team and set up a new order?

Leanne.

Re: I want to place my complain about my order

Muhammad-zak — Wed, 08 Jun 2022 12:08:45 GMT

I spoke to them but now i dont want to again start my process while i lost my lots of time

Re: I want to place my complain about my order

Leanne_T — Wed, 08 Jun 2022 12:30:03 GMT

Hi @Muhammad-zak

If the order has been returned this would be cancelled.

If you would like to discuss this further please give us another call on 150 or 0800 079 8586 and the team will be happy to help.

Leanne.