https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143856#M56826 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2815977">@kempy81</a>&nbsp; If you’ve not received a confirmation email about the order being placed and it’s not in your spam folder I recommend you call customer services as it sounds like the order didn’t go through.&nbsp;</P> Tue, 31 May 2022 10:01:34 GMT Chris_B 2022-05-31T10:01:34Z https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143854#M56825 <P>I upgraded at the start of May and was told there might be a delay in getting my new iphone 13 pro. However, it has been a month and I've not heard anything. I haven't even received an email confirmation that the order was placed! How to I find out where my order is? I can't get through on the phones as it is so busy the and upgrade phone line is down</P> Tue, 31 May 2022 09:56:51 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143854#M56825 kempy81 2022-05-31T09:56:51Z https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143856#M56826 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2815977">@kempy81</a>&nbsp; If you’ve not received a confirmation email about the order being placed and it’s not in your spam folder I recommend you call customer services as it sounds like the order didn’t go through.&nbsp;</P> Tue, 31 May 2022 10:01:34 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143856#M56826 Chris_B 2022-05-31T10:01:34Z https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143862#M56827 <P>I was on the phone to her for half an hour, how can the order not go through? I'm trying to speak to customer services now but there's a massive wait! The upgrade team phone line isn't even working, so how to I get an answer?</P> Tue, 31 May 2022 10:08:40 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143862#M56827 kempy81 2022-05-31T10:08:40Z https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143868#M56829 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2815977">@kempy81</a>&nbsp; Oh you ordered via phone. &nbsp;What model, colour and storage size did you actually order.&nbsp;</P> Tue, 31 May 2022 10:13:23 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order-for-my-phone-It-s-been-a-month/m-p/1143868#M56829 Chris_B 2022-05-31T10:13:23Z