topic Re: Google pixel 6 in Orders

Google pixel 6

Suthers84 — Fri, 27 May 2022 08:14:32 GMT

Morning all,

I have accepted upgrade option on 24.5.22

I had a call yesterday asking about my recent upgrade option. They apparently, looked on the system and stated that it will be delivered today. I haven't received any text update regarding delivery or prospective delivery date/time slot???

Re: Google pixel 6

James_B — Fri, 27 May 2022 10:18:52 GMT

Hi @Suthers84,

Welcome to the EE Community. 🙂

If you download the DPD app and register your details, does it show any scheduled deliveries from EE?

James

Re: Google pixel 6

Suthers84 — Fri, 27 May 2022 14:45:26 GMT

Hi James,

I have tried that but nothing to display on their site in terms of correspondence etc?

Regards

Simon

Re: Google pixel 6

Katie_B — Fri, 27 May 2022 16:58:25 GMT

Hi @Suthers84.

If nothing shows on the DPD app when entering your delivery details I would recommend giving us a call and asking our customer care team for your unique DPD tracking number.

Katie 🙂