topic Re: Ordered a new phone, no email in Orders

Ordered a new phone, no email

Kells_428 — Fri, 27 May 2022 13:50:58 GMT

Just ordered a new phone and the upfront cost has been taken out of my account. Ive had no order confirmation come through my email and my account is still saying it's deactivated from my last contract... Any advice as to what is happening??

Re: Ordered a new phone, no email

Northerner — Fri, 27 May 2022 14:07:58 GMT

Hi @Kells_428

When your order is due to be delivered then your receive an email and text from DPD.

Check your spam and junk email for emails.

If you need more specific information then you'll need to call EE CS on 150.

Thanks