https://community.ee.co.uk/t5/Orders/Ordered-upgrade-phone/m-p/1142394#M56763 <P>Hi, I ordered a new phone (upgrade) and it took the upfront cost from PayPal but I haven’t received an email or anything from EE about my order.. is this normal? &nbsp;I ordered this morning around 10am.&nbsp;</P> Tue, 24 May 2022 13:47:35 GMT Shelbyxxo 2022-05-24T13:47:35Z https://community.ee.co.uk/t5/Orders/Ordered-upgrade-phone/m-p/1142394#M56763 <P>Hi, I ordered a new phone (upgrade) and it took the upfront cost from PayPal but I haven’t received an email or anything from EE about my order.. is this normal? &nbsp;I ordered this morning around 10am.&nbsp;</P> Tue, 24 May 2022 13:47:35 GMT https://community.ee.co.uk/t5/Orders/Ordered-upgrade-phone/m-p/1142394#M56763 Shelbyxxo 2022-05-24T13:47:35Z https://community.ee.co.uk/t5/Orders/Ordered-upgrade-phone/m-p/1142403#M56764 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2551899">@Shelbyxxo</a>&nbsp;, Once EE have allocated your phone, you will receive an email/text from DPD the evening before delivery and another one on the day of delivery with a one hour delivery window.</P><P>&nbsp;</P><P>What phone, colour and storage size did you order?</P> Tue, 24 May 2022 14:18:04 GMT https://community.ee.co.uk/t5/Orders/Ordered-upgrade-phone/m-p/1142403#M56764 Schockwave 2022-05-24T14:18:04Z