topic Re: S22 ultra 128g white 28 days and no phone. in Orders

S22 ultra 128g white 28 days and no phone.

Garlow — Sun, 22 May 2022 21:38:37 GMT

Ordered the s22 white ultra 128gb on the 26th of april, no answers, no phone? What do I do?

Gareth43 — Mon, 23 May 2022 00:26:39 GMT

I would contact customer services if I was you because 28 days sounds like a long time to wait to me.

Leanne_T — Mon, 23 May 2022 07:00:47 GMT

Morning @Garlow

Thanks for coming here 🙂

Our delivery partner DPD will contact you by text by 8pm the day before delivery to let you know to expect your order the following day.

I would suggest giving us a call on 150 and the team can give you an update on your order.

Leanne.

Garlow — Mon, 23 May 2022 08:21:53 GMT

That's great, 21 days, were now on day 28, so what now?

Leanne_T — Mon, 23 May 2022 08:30:23 GMT

Have you tried downloading the DPD app and using email address you use for updates to see if they have any deliveries scheduled?

If not, please call us on 150 and the team will check the order for you.

Leanne.