topic Re: Ex employee shortfall letter in General Chit Chat

Ex employee shortfall letter

Wishes_20 — Sat, 20 Jun 2026 11:39:32 GMT

I have received a letter in the post stating I am entitled to a shortfall payment as I was part of the 'buy holiday' scheme between 2018-2022 where the pay temporarily dipped below National minimum wage. It's asking me to fill in a form to claim this but no form was included, also the contact email looks a bit suspicious n.pay12@bt.com. My old employee number and my full name is on the letter.

Could someone please confirm if this is a scam?

Re: Ex employee shortfall letter

Katie_B — Sat, 20 Jun 2026 13:33:51 GMT

Hi @Wishes_20.

I have sent you a private message to get this looked into further.

Katie

Re: Ex employee shortfall letter

Vortigern1982 — Sat, 20 Jun 2026 20:38:36 GMT

I got the same letter and it had my employment number on

Is this a scam 😞

Re: Ex employee shortfall letter

Vortigern1982 — Sat, 20 Jun 2026 20:44:59 GMT

@Wishes_20 is this genuine?

Re: Ex employee shortfall letter

garybs29 — Sun, 21 Jun 2026 06:02:05 GMT

If it's got employee numbers on it either it's not a scam or they've had a data breach

Re: Ex employee shortfall letter

Peter_W — Sun, 21 Jun 2026 07:21:10 GMT

Thanks for flagging this too, @Wishes_20.

I've also popped you over a private message with a few more details on how we can get this checked out!

Peter

Re: Ex employee shortfall letter

Regross — Sun, 21 Jun 2026 21:08:53 GMT

I also have had the same letter, also minus the form, but has the correct employee number.

Seems odd the amount of info the letter asks for including N.I number.

What's the best course of action to take?

Thanks