topic Re: Great customer service by Jennifer in General Chit Chat

Great customer service by Jennifer

Mattelsey — Sun, 17 May 2026 14:41:58 GMT

Re: Great customer service by Jennifer

Mattelsey — Sun, 17 May 2026 14:45:05 GMT

I just want to say I spoke to Jennifer last week. My order was stuck. Jennifer went through the system and sorted it out.(un stuck it) and said she would check on sunday it was ok. And she did and sent me an update text so say that and will follow it up agaim Wednesday. She took ownership, kept tp her comitments and is a great example of a crediable and professional customer service representative.

Kudos to Jennifer! Thanks so much for all your help!

Re: Great customer service by Jennifer

Rach_H — Mon, 18 May 2026 07:53:28 GMT

Hi @Mattelsey,

Welcome to the Community!

This is so lovely to hear. Thanks for letting us know about the amazing job Jennifer is doing. I've passed your feedback on, so she gets the recognition she deserves🙂

Rach