topic Re: Customer service in General Chit Chat

Customer service

Woody03 — Sat, 28 Mar 2026 12:03:11 GMT

I went to my local ee store today after pre booking an appointment. It was to hopefully resolve a problem with my phone. But to be honest all they were interested in was to flog me a broadband deal. After getting nowhere I decided to say my goodbyes and got up and left. I’m afraid I shall be looking elsewhere when my mobile deal ends. Thank you for appalling customer service.

Re: Customer service

bristolian — Sat, 28 Mar 2026 12:06:17 GMT

What's the problem you have with your phone?

Perhaps you can get some help here instead.

Re: Customer service

Katie_B — Sun, 29 Mar 2026 14:06:25 GMT

Hello @Woody03.

Thanks for coming here.

I am sorry to hear you were not able to get the issue fixed at your appointment.

Could you please confirm what it is you are experiencing?

Katie