topic Re: Awaiting HR Reference in General Chit Chat

Awaiting HR Reference

Sherif4 — Mon, 29 Jan 2024 16:59:42 GMT

Hello team, my new job HR has sent an email to EE HR to complete my referencing since last week but no response yet

Here is the email address I gave to them "hr.administration@ee.co.uk" which I believe it is the right one. Can someone look into it please?

Many thanks

Re: Awaiting HR Reference

Christopher_G — Mon, 29 Jan 2024 18:50:17 GMT

Hi @Sherif4

I've sent you a private message with some information that should help you.

Chris

Re: Awaiting HR Reference

Sherif4 — Mon, 05 Feb 2024 12:16:40 GMT

Hi, there is still no response from the HR team and this causing delay in resuming my new job. Is there a number i could call. I need this chasing up please.

Re: Awaiting HR Reference

Katie_B — Mon, 05 Feb 2024 12:31:41 GMT

Hi @Sherif4.

I am sorry to hear you are still waiting for a response.

The reference team do not have a direct number. Have you tried contacting the team with the email provided by @Christopher_G?

Speak soon,

Katie

Re: Awaiting HR Reference

Sherif4 — Mon, 05 Feb 2024 12:37:30 GMT

I have contacted them but no response still

Re: Awaiting HR Reference

Katie_B — Mon, 05 Feb 2024 13:16:04 GMT

Thanks for getting back to me @Sherif4.

When was the first email sent to the email provided by Chris?

Katie

Re: Awaiting HR Reference

Sherif4 — Mon, 05 Feb 2024 13:45:09 GMT

That would be 31st of January

Re: Awaiting HR Reference

Katie_B — Mon, 05 Feb 2024 14:01:29 GMT

Thanks for confirming @Sherif4.

If both yourself and your new employer have not heard anything I'd recommend sending another email to chase this.

The only way to contact the reference team is via email, I do believe they will in touch very soon.

Katie

Re: Awaiting HR Reference

Chanelle1811 — Fri, 09 Feb 2024 17:33:55 GMT

Hello is it possible to get this information too. I worked at EE 5 years ago and need a reference for a new job

Re: Awaiting HR Reference

Katie_B — Fri, 09 Feb 2024 17:36:01 GMT

Hi @Chanelle1811.

Welcome to the community.

I have sent you a private message with further information.

Katie

Re: Awaiting HR Reference

didiuts — Mon, 09 Dec 2024 16:44:28 GMT

Hi team,

I recently sent an email to hr.administration@ee.co.uk regarding an employment reference, as this contact was found in our database. However, I received an automated response stating that EE HR is transitioning to a new system called MyHR, and that any changes will need to be processed in the new system once it goes live. The message mentioned that the ESS and MSS portals are currently closed.

I wanted to check if there have been any updates regarding the HR email or if there's an alternative contact I could reach out to.

Thank you!

Re: Awaiting HR Reference

Lesley_W — Mon, 09 Dec 2024 18:40:57 GMT

Hi @didiuts

I've sent you a private message to your community inbox.

Lesley

Re: Awaiting HR Reference

jtrcooke — Wed, 09 Apr 2025 11:59:08 GMT

Hi Team,

I am in the same position and require an email contact address to request a reference for a new job.

Can you help by providing this for me or pointing me in the right direction.

Thanks in advance,

Jordan

Re: Awaiting HR Reference

Debbie_G — Wed, 09 Apr 2025 12:57:07 GMT

Hi @jtrcooke.

Welcome to the community.

I've popped you through a Private Message with some more information.

Debbie 🙂

Re: Awaiting HR Reference

Abigail97 — Tue, 04 Nov 2025 11:01:03 GMT

Can I have this aswell please been waiting weeks for hr

Re: Awaiting HR Reference

Abigail97 — Tue, 04 Nov 2025 11:01:26 GMT

Can someone message me aswell as I’ve been waiting weeks for hr

Re: Awaiting HR Reference

Abigail97 — Tue, 04 Nov 2025 11:08:01 GMT

Need info as hr email isn’t replying and I’ve missed two start dates

Re: Awaiting HR Reference

Katie_B — Tue, 04 Nov 2025 13:34:05 GMT

Hi @Abigail97.

Welcome to the community.

I have sent you a private message with more information.

Katie

Re: Awaiting HR Reference

Ash208 — Thu, 22 Jan 2026 19:01:52 GMT

Hi,

Can I have the correct email as well please? I need it for an employment reference?

thank you,

ashma

Re: Awaiting HR Reference

Chris_S — Fri, 23 Jan 2026 09:00:31 GMT

Hi @Ash208

Thanks for getting in touch with us here in the EE Community.

I'd be more than happy to provide you with the details to get in touch with our HR team for a reference.

I'll send you a private message with the details.

Chris S