https://community.ee.co.uk/t5/General-Chit-Chat/Big-thank-you/m-p/1593204#M30934 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4421738">@Laney1977</a></SPAN>&nbsp;</P> <P>Thank you for getting in touch and telling us about your experience with Nick.</P> <P>It sounds like Nick made a lasting impression and provided excellent customer service.</P> <P>Did you get a text message after the call ended asking you to rate your experience?</P> <P>Chris S</P> <P>&nbsp;</P> Tue, 06 Jan 2026 09:32:06 GMT Chris_S 2026-01-06T09:32:06Z https://community.ee.co.uk/t5/General-Chit-Chat/Big-thank-you/m-p/1593156#M30932 <BLOCKQUOTE><P>Massive thanks to Nick from ee customer services Plymouth who managed to sort out a problem that 2 other agents couldn't. Went out of his way to look deeper into the issue, solved it and saved me tonnes of grief&nbsp;</P></BLOCKQUOTE> Mon, 05 Jan 2026 23:03:22 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Big-thank-you/m-p/1593156#M30932 Laney1977 2026-01-05T23:03:22Z https://community.ee.co.uk/t5/General-Chit-Chat/Big-thank-you/m-p/1593204#M30934 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4421738">@Laney1977</a></SPAN>&nbsp;</P> <P>Thank you for getting in touch and telling us about your experience with Nick.</P> <P>It sounds like Nick made a lasting impression and provided excellent customer service.</P> <P>Did you get a text message after the call ended asking you to rate your experience?</P> <P>Chris S</P> <P>&nbsp;</P> Tue, 06 Jan 2026 09:32:06 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Big-thank-you/m-p/1593204#M30934 Chris_S 2026-01-06T09:32:06Z