topic Re: Customer service praise and compliment in General Chit Chat

Customer service praise and compliment

Airtanker1 — Sat, 06 Dec 2025 09:49:19 GMT

Having just spoken to Sam (male) from CS he was an absolutely joy to speak to in helping both me and my wife's change of plan.

He was polite ,friendly and above all knowledgeable and helpful.

He is without doubt a credit to EE Customer Service

Re: Customer service praise and compliment

Katie_B — Sat, 06 Dec 2025 12:20:49 GMT

Hello @Airtanker1.

Thank you so much for coming here and letting us know about your recent interaction with our agent Sam.

Did you receive the option to leave a survey following your call? if yes, I would absolutely recommend completing this as it will go straight to Sam and Sam's manager.

If not let me know and I can reach out in private to grab some more details from you to pass this on.

Speak soon,

Katie

Re: Customer service praise and compliment

Airtanker1 — Sat, 06 Dec 2025 12:21:52 GMT

No I didn't

Re: Customer service praise and compliment

Katie_B — Sat, 06 Dec 2025 12:23:12 GMT

That's OK @Airtanker1.

When you have a moment please check your community inbox.

Speak soon,

Katie 🙂

Re: Customer service praise and compliment

Airtanker1 — Sat, 06 Dec 2025 12:28:37 GMT

Where is this please

Re: Customer service praise and compliment

Katie_B — Sat, 06 Dec 2025 12:29:39 GMT

If you tap this link HERE @Airtanker1.

Katie