topic Cant connect to ee network keeps using my sky in General Chit Chat

Cant connect to ee network keeps using my sky

Jollyroger13 — Tue, 25 Nov 2025 16:08:37 GMT

How do you ever speak to a human being at ee terrible service help i am 75 don't need the hassle

Re: Cant connect to ee network keeps using my sky

XRaySpeX — Tue, 25 Nov 2025 16:22:45 GMT

Which EE network? Mobile or BB? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

Re: Cant connect to ee network keeps using my sky

Christopher_G — Wed, 26 Nov 2025 12:53:03 GMT

Hi @Jollyroger13

Welcome to the community.

Calling 150 from an EE device should guide you through to speak to our customer support team. There's a live chat service in the EE App, if you're a pay monthly contract customers. Other contact information can be found on our contact us page.

If your query isn't specific to your account, post it here and we'll do our best to help. 🙂

Chris