https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service/m-p/1558713#M29875 <P>Hey there,</P> <P>I would like to thank Shaun for his great customer support service and help. He managed to go above and beyond to diagnose the fault over the phone when others couldn't. He saved alot of time for me and the field engineers that no longer need to come out. He a true asset to your team and deserve recognition.&nbsp;</P> <P>Please see that he receive it.</P> <P>Many thanks,</P> <P>Dan.</P> <P>[Mod edit: Removed employee surname]</P> Sun, 24 Aug 2025 21:42:32 GMT Lild3x 2025-08-24T21:42:32Z https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service/m-p/1558713#M29875 <P>Hey there,</P> <P>I would like to thank Shaun for his great customer support service and help. He managed to go above and beyond to diagnose the fault over the phone when others couldn't. He saved alot of time for me and the field engineers that no longer need to come out. He a true asset to your team and deserve recognition.&nbsp;</P> <P>Please see that he receive it.</P> <P>Many thanks,</P> <P>Dan.</P> <P>[Mod edit: Removed employee surname]</P> Sun, 24 Aug 2025 21:42:32 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service/m-p/1558713#M29875 Lild3x 2025-08-24T21:42:32Z https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service/m-p/1558747#M29876 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4399105">@Lild3x</a></SPAN>&nbsp;<BR /><BR />Thanks for coming to our community.<BR /><BR />I appreciate you taking the time to let us know about your experience with Shaun, I'll make sure this is passed along <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Lesley</P> Mon, 25 Aug 2025 08:21:36 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service/m-p/1558747#M29876 Lesley_W 2025-08-25T08:21:36Z