Mary from Ireland (ee advisor). Brilliant !!!

Tine4 — Tue, 22 Jul 2025 18:34:58 GMT

I need to write and send a huge thank you to the advisor who helped me sort out roaming for my daughter and myself . Her name was Mary and she told me she was in Ireland .
I had contacted EE a few weeks ago regarding a problem with my daughters roaming when she was away for the weekend . The advisor was rather unhelpful and I came off that call rather disgruntled and looking to move to a different supplier as soon as my contract was up. I wasn’t looking forward to having to speak to someone again regarding roaming but oh my goodness , Mary has completely changed my opinion of EE . Her friendliness , knowledge and help was second to none . It was a long call, but she dealt with it professionally and completely put me at ease with her friendly attitude .
I couldn’t have asked for a better experience and I hope Mary gets the recognition she deserves . A huge thank you from me !!

Re: Mary from Ireland (ee advisor). Brilliant !!!

Leanne_T — Thu, 24 Jul 2025 07:28:35 GMT

Morning @Tine4

Thanks so much for coming to the community and letting us know how amazing Mary was when you called again.

I am sorry you had this experience the first time you called and really happy Mary has restored your faith with us and was friendly and helpful.

I would love to make sure this feedback reaches Mary as I am sure this will make her day 🙂

To get this over to Mary, I have dropped you a private message to get some details from you.

Speak to you soon.

Leanne.

topic Re: Mary from Ireland (ee advisor). Brilliant !!! in General Chit Chat

Mary from Ireland (ee advisor). Brilliant !!!

Re: Mary from Ireland (ee advisor). Brilliant !!!