topic Re: Account query. in General Chit Chat

Account query.

Steve210153 — Mon, 31 Mar 2025 13:11:19 GMT

Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.

Re: Account query.

Linzi_H — Mon, 31 Mar 2025 15:34:32 GMT

Hi @Steve210153

Welcome to the Community.

Thanks so much for stopping by to let us know about your experience.
You may get a survey about the interaction, so feel free to leave any comments, as this will go directly to Natalie's manager.

Have a lovely day,
Linzi

Re: Account query.

Steve210153 — Wed, 02 Apr 2025 06:38:41 GMT

Hi Linzi

Didn't get a survey so just hope that the comments on here get to Natalie's manager.

Kind regards

Steve

Re: Account query.

Michael_D — Wed, 02 Apr 2025 09:55:03 GMT

Did you catch which of our contact centres Natalie worked in @Steve210153?

I can try to track her down and pass on your comments to her manager.

Michael

Re: Account query.

Steve210153 — Thu, 03 Apr 2025 08:47:28 GMT

Unfortunately not Michael.

Re: Account query.

Michael_D — Thu, 03 Apr 2025 09:03:22 GMT

Not a problem @Steve210153. I've popped you over a private message so I can take some details to help to track her down.

Michael