https://community.ee.co.uk/t5/General-Chit-Chat/Where-is-my-BT-Cloud/m-p/1517656#M28640 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4679518">@JD7576</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>BT Cloud was closed for all BT customers on 31st October 2024, and all information has now been lost. There is more on this <A href="https://www.bt.com/help/broadband/bt-cloud-is-closed" target="_blank">here</A>.</P> <P>If you moved from BT to EE, your BT Cloud access would have been lost when you moved and any data would have needed to have been transferred elsewhere.</P> <P>Michael</P> Wed, 19 Mar 2025 08:35:03 GMT Michael_D 2025-03-19T08:35:03Z https://community.ee.co.uk/t5/General-Chit-Chat/Where-is-my-BT-Cloud/m-p/1517575#M28638 Tue, 18 Mar 2025 20:17:15 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Where-is-my-BT-Cloud/m-p/1517575#M28638 JD7576 2025-03-18T20:17:15Z https://community.ee.co.uk/t5/General-Chit-Chat/Where-is-my-BT-Cloud/m-p/1517656#M28640 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4679518">@JD7576</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>BT Cloud was closed for all BT customers on 31st October 2024, and all information has now been lost. There is more on this <A href="https://www.bt.com/help/broadband/bt-cloud-is-closed" target="_blank">here</A>.</P> <P>If you moved from BT to EE, your BT Cloud access would have been lost when you moved and any data would have needed to have been transferred elsewhere.</P> <P>Michael</P> Wed, 19 Mar 2025 08:35:03 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Where-is-my-BT-Cloud/m-p/1517656#M28640 Michael_D 2025-03-19T08:35:03Z