topic Re: How to leave a feedback compliment for a member of staff who helped me. in General Chit Chat

How to leave a feedback compliment for a member of staff who helped me.

Annie44 — Sat, 28 Dec 2024 20:02:37 GMT

Can anyone advise me how to leave feedback compliment for a member of staff who went above and beyond on the phone for me. Over two afternoons and didn't give up. Easy way of doing it please as I'm not tech minded at all. Thanks

Re: How to leave a feedback compliment for a member of staff who helped me.

XRaySpeX — Sat, 28 Dec 2024 20:41:10 GMT

@Annie44 : Leave it here quoting their 1st name & initial of surname & office (if known) & the Community staff will try to pass it on.

Re: How to leave a feedback compliment for a member of staff who helped me.

Lesley_W — Sun, 29 Dec 2024 09:21:49 GMT

Hi @Annie44

Thanks for coming to our community.

I've sent you a Private Message to your community inbox.

Lesley

Re: How to leave a feedback compliment for a member of staff who helped me.

Everton202 — Mon, 17 Mar 2025 18:27:30 GMT

Would like to praise one of your team his name was Sam he fitted my broadband tday was really helpful set up everything perfect friendly nothing was a trouble fo him even done my mobile phone for me credit to ee .

Regards Pete

Re: How to leave a feedback compliment for a member of staff who helped me.

XRaySpeX — Mon, 17 Mar 2025 18:36:54 GMT

@Everton202 : He was probably not from EE but from Openreach. Did he not attend in an Openreach van?

Re: How to leave a feedback compliment for a member of staff who helped me.

Ritu_D — Tue, 18 Mar 2025 08:56:22 GMT

Hi @Everton202

It is great to hear you have had such a great experience with Sam.

If you can send me more information in a private message I can make sure the feedback is fed back.

Thanks

Ritu