topic How do I compliment a tech staff member? in General Chit Chat

How do I compliment a tech staff member?

Britvic — Sat, 25 Jan 2025 17:20:53 GMT

Hello.
On Sunday 19th January we were helped by a tech lady named Lizzie. She was incredibly patient, helpful and kept the conversation light-hearted as we struggled to resolve our issue. After speaking to other agents who hadn’t managed to fix the issue, Lizzie got it sorted for us (and I’m pretty sure she stayed on past closing time to do this).
How do we go about getting a message to her to express our gratitude? :0)

Re: How do I compliment a tech staff member?

Chris_B — Sat, 25 Jan 2025 19:37:46 GMT

@Britvic You just did.

Re: How do I compliment a tech staff member?

Lesley_W — Sun, 26 Jan 2025 09:44:13 GMT

Hi @Britvic

Welcome to our community.

Thanks so much for taking the time to let us know about your experience. I'll make sure to pass this on to Lizzie and her manager.

Lesley