topic How long does it take to answer the phone in General Chit Chat

How long does it take to answer the phone

Bottle — Mon, 13 Jan 2025 15:04:38 GMT

Re: How long does it take to answer the phone

Peter_W — Mon, 13 Jan 2025 17:08:23 GMT

Hi there @Bottle.

Welcome to the EE Community!

We'll always aim to pick up calls as soon as we can, but sometimes if we're busy there can be wait.

Who were you looking to speak with here, and did you manage to get through?
Peter

Re: How long does it take to answer the phone

Bottle — Mon, 13 Jan 2025 19:18:37 GMT

No, put the phone down after 20 mins, trying to sort super fast broadband as open reach are connecting others in our village

Sent from my iPhone

Re: How long does it take to answer the phone

Linzi_H — Tue, 14 Jan 2025 08:34:55 GMT

I'm sorry the wait time was a bit longer for you than expected, @Bottle. I recommend trying our team again when you have some free time. Please try us on 0800 956 6000.

Linzi