topic Re: Thanking a staff member in General Chit Chat

Thanking a staff member

SoumDX — Wed, 08 Jan 2025 01:52:31 GMT

I just wanted to thank an employee by the name of Daniel who picked up at 8:16PM on the 7th of Jan 2025, I am super grateful to him for helping me out with my queries, he was patient, kind and super helpful, he really helped me out when I was in a pinch.

thank you so much Daniel for you assistance and patience :)!!

Re: Thanking a staff member

Chris_S — Wed, 08 Jan 2025 09:49:51 GMT

Hi @SoumDX Thank you so much for getting in touch and sharing your experience that you had with Daniel, I really appreciate you taking the time to leave feedback.

Did you get a text after you spoke with Daniel, asking you to rate your experience?

Chris S

Re: Thanking a staff member

SoumDX — Wed, 08 Jan 2025 10:20:55 GMT

Hi Chris, No Sadly not which is why I decided to post it here.

Re: Thanking a staff member

Chris_S — Wed, 08 Jan 2025 10:41:14 GMT

No problem at all @SoumDX If you'd like me to send some feedback to Daniel's manager, I can send you over a DM and take some more details, would you like me to do that?

Chris S

Re: Thanking a staff member

SoumDX — Wed, 08 Jan 2025 10:42:32 GMT

Yes please I would really appreciate that Chris 🙂

Re: Thanking a staff member

Chris_S — Wed, 08 Jan 2025 10:56:11 GMT

I'll send that private message over to you now @SoumDX