Great customer service

Lyn_1982 — Wed, 11 Dec 2024 21:19:36 GMT

I’ve been having ongoing problem with EE and had to call again today but I was pleasantly surprised when Adam from Ireland was very helpful.
He listened to my frustrations, was patient and read alot of notes to get an understanding of what’s going on and worked really hard to get me a resolution.

I really hope this can get back to Adam and his manager. I just wanted to say thank you and we need more Adam’s working on the customer service team.

Re: Great customer service

Michael_D — Thu, 12 Dec 2024 10:26:33 GMT

Hi @Lyn_1982

Thanks for coming to the community to share this fantastic feedback with us.

It is amazing to hear that Adam has been such a star.

I've popped you over a private message to take some details to track him down and pass on your thanks and praise.

Michael

topic Re: Great customer service in General Chit Chat

Great customer service

Re: Great customer service