https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service-from-Nick/m-p/1460298#M27116 <P>I have just become a broadband member after switching&nbsp; over from Talk Talk (Yuk!) never again will I have to see them.&nbsp;<span class="lia-unicode-emoji" title=":weary_face:">😩</span> Thank God!<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P><P>Well today I called in and spoke to (Nick ) <span class="lia-unicode-emoji" title=":grinning_face:">😀</span> and he was bloody Marvelous, he went above and beyond for me.<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>The reason for my call is to let you know I did not want the Home&nbsp; Phone adapter , so I am now sending it back, also I was charged for this and Nick mentioned it should of been free of charge, but I no longer need it. So I will return it to you shortly.</P><P>Not only did Nick do all this he said I am going to send you a returns bag too as I asked how I return and to what address.<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>Nick not only sent me a broadband cable which is&nbsp; what Talk Talk should of given me as I have no internet after the engineer Talk Talk sent out on 9th October as my internet is Off/On and the engineer did not have a spare cable and TalkTalk could not even be bothered to send me one<span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>. Nick also went above and beyond for me as he told me the Internet cable is free of charge so thank you EE and a brilliant thank you to Nick!<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>&nbsp;</P> Wed, 16 Oct 2024 13:54:35 GMT laineyh667 2024-10-16T13:54:35Z https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service-from-Nick/m-p/1460298#M27116 <P>I have just become a broadband member after switching&nbsp; over from Talk Talk (Yuk!) never again will I have to see them.&nbsp;<span class="lia-unicode-emoji" title=":weary_face:">😩</span> Thank God!<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P><P>Well today I called in and spoke to (Nick ) <span class="lia-unicode-emoji" title=":grinning_face:">😀</span> and he was bloody Marvelous, he went above and beyond for me.<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>The reason for my call is to let you know I did not want the Home&nbsp; Phone adapter , so I am now sending it back, also I was charged for this and Nick mentioned it should of been free of charge, but I no longer need it. So I will return it to you shortly.</P><P>Not only did Nick do all this he said I am going to send you a returns bag too as I asked how I return and to what address.<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>Nick not only sent me a broadband cable which is&nbsp; what Talk Talk should of given me as I have no internet after the engineer Talk Talk sent out on 9th October as my internet is Off/On and the engineer did not have a spare cable and TalkTalk could not even be bothered to send me one<span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>. Nick also went above and beyond for me as he told me the Internet cable is free of charge so thank you EE and a brilliant thank you to Nick!<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>&nbsp;</P> Wed, 16 Oct 2024 13:54:35 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Great-Customer-Service-from-Nick/m-p/1460298#M27116 laineyh667 2024-10-16T13:54:35Z