topic Customer service in General Chit Chat

Customer service

R-Vee — Sat, 14 Sep 2024 09:53:31 GMT

Gotta say it's seriously gone downhill lately - was passed to 8 different people before the 8th person actually put the phone down on me, so wasted an hour trying to sort a very simple problem out😠

Re: Customer service

Northerner — Sat, 14 Sep 2024 10:20:18 GMT

Hi @R-Vee

Can the community assist with your problem.

Thanks

Re: Customer service

R-Vee — Sat, 14 Sep 2024 18:45:07 GMT

I think its time for a change to be truthful, after 16 years with them, it's all gone to 💩

Re: Customer service

Nur1994 — Wed, 09 Oct 2024 19:11:11 GMT

Just here to commiserate with you, it's gone so downhill these days. Simple problems become huge ones because of the attitudes and lack of any training/knowledge. Shameful, can't wait to leave.