topic Top Notch Service and Customer Feedback!!! in General Chit Chat

Top Notch Service and Customer Feedback!!!

StephenM91 — Tue, 10 Sep 2024 18:58:02 GMT

I had a fantastic experience with one of EE's colleagues by the name of Rhyan in EE's Sales department in Dundee. Extremely helpful and and excellent customer service. Went 110% to find me the best deal for both my phone contracts and broadband and was honestly a great chat throughout. Explained everything thoroughly to me and went up and beyond to ensure that I was taken care of. Rhyan, you are a ledge mate!

Re: Top Notch Service and Customer Feedback!!!

Chris_S — Wed, 11 Sep 2024 08:15:35 GMT

Hi @StephenM91 Thanks for taking the time to get in touch and telling us about your experience with Rhyan in the Dundee store.

Did you get a text after you left the store asking for feedback?

Chris S

Re: Top Notch Service and Customer Feedback!!!

Loulouwhallwy — Wed, 19 Feb 2025 18:45:23 GMT

Absolutely agree with excellent customer service. Only spoken to three people so far and each has been lovely very knowledgeable and kind

Please pass on my thanks. Very happy to be with EE

Re: Top Notch Service and Customer Feedback!!!

Linzi_H — Thu, 20 Feb 2025 08:10:21 GMT

Thanks so much for your lovely comments @Loulouwhallwy

Linzi 😊