topic Re: Compliment an agent in General Chit Chat

Compliment an agent

julespet — Fri, 23 Feb 2024 18:43:55 GMT

I would like to say a big thanks to Jake, who works in the Warrington branch for all the help he has given me today.

I have spoken to countless agents in the last 2 months with no joy. Jake really went out of his way, speaking to his manager several times and then took it further, all the time coming back to me, keeping me up-to-date. I'm pleased to say this has been resolved. He was so friendly and really went above and beyond to do this.

Re: Compliment an agent

Leanne_T — Sat, 24 Feb 2024 07:50:08 GMT

Morning @julespet

Thank you for leaving this lovely feedback for Jake, from the Warrington store. I am very happy to hear Jake has resolved everything for you.

I will be sure to pass on this feedback to the store and Jake.

Have a great weekend and come back to the community anytime 🙂

Leanne.