https://community.ee.co.uk/t5/General-Chit-Chat/Excellent-service/m-p/1327520#M22104 <P>Called up the Durham branch today as I was having some sim issues and got through to Tracy. She sorted out the issue straightaway whilst polite and pleasant throughout which I know from a customer service background, is no easy feat.</P><P>Thanks again Tracy, here's hoping for an Nufc win this season <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 15 Nov 2023 16:14:18 GMT Adscarney 2023-11-15T16:14:18Z https://community.ee.co.uk/t5/General-Chit-Chat/Excellent-service/m-p/1327520#M22104 <P>Called up the Durham branch today as I was having some sim issues and got through to Tracy. She sorted out the issue straightaway whilst polite and pleasant throughout which I know from a customer service background, is no easy feat.</P><P>Thanks again Tracy, here's hoping for an Nufc win this season <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 15 Nov 2023 16:14:18 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Excellent-service/m-p/1327520#M22104 Adscarney 2023-11-15T16:14:18Z https://community.ee.co.uk/t5/General-Chit-Chat/Excellent-service/m-p/1327559#M22106 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4154345">@Adscarney</a></SPAN>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Thank you so much for coming here and providing such lovely feedback for Tracy.&nbsp;</P> <P>As you have let us know what branch I can be sure to pass this on.&nbsp;</P> <P>Also as another fellow Geordie, fingers crossed for the team this season,&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 15 Nov 2023 17:25:59 GMT https://community.ee.co.uk/t5/General-Chit-Chat/Excellent-service/m-p/1327559#M22106 Katie_B 2023-11-15T17:25:59Z