https://community.ee.co.uk/t5/General-Chit-Chat/John-Tech-Guide-from-Plymouth/m-p/1326283#M22064 <P>This man is an absolute DIAMOND!</P><P>I had a new sim that had completely stopped working and John helped resolve the issue. He came across so many obstacles as it was a tricky and confusing situation but he did not give up. He was determined to get me up and running again and credited my account with an 8pound pack and 33GB of data for the inconvenience. He was honestly a breath of fresh air, bent over backwards to help and didn't even expect a thank you.&nbsp;</P><P>He is a credit to EE and needs a huge bonus <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> if you can't tell already, I am one happy customer.</P> Sun, 12 Nov 2023 19:42:02 GMT Rizza2711 2023-11-12T19:42:02Z https://community.ee.co.uk/t5/General-Chit-Chat/John-Tech-Guide-from-Plymouth/m-p/1326283#M22064 <P>This man is an absolute DIAMOND!</P><P>I had a new sim that had completely stopped working and John helped resolve the issue. He came across so many obstacles as it was a tricky and confusing situation but he did not give up. He was determined to get me up and running again and credited my account with an 8pound pack and 33GB of data for the inconvenience. He was honestly a breath of fresh air, bent over backwards to help and didn't even expect a thank you.&nbsp;</P><P>He is a credit to EE and needs a huge bonus <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> if you can't tell already, I am one happy customer.</P> Sun, 12 Nov 2023 19:42:02 GMT https://community.ee.co.uk/t5/General-Chit-Chat/John-Tech-Guide-from-Plymouth/m-p/1326283#M22064 Rizza2711 2023-11-12T19:42:02Z https://community.ee.co.uk/t5/General-Chit-Chat/John-Tech-Guide-from-Plymouth/m-p/1326416#M22066 <P>Welcome to the community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4150630">@Rizza2711</a></SPAN>&nbsp;</P> <P>Thank you so much for leaving this feedback for John, it's a lovely post to read on a Monday morning. I'm so glad John was able to help you in such a way, it sounds like they did a fantastic job. <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> <P>Chris</P> Mon, 13 Nov 2023 08:38:33 GMT https://community.ee.co.uk/t5/General-Chit-Chat/John-Tech-Guide-from-Plymouth/m-p/1326416#M22066 Christopher_G 2023-11-13T08:38:33Z