topic Re: Thank you! in General Chit Chat

Thank you!

nzhuntaway — Thu, 19 Jan 2023 16:50:40 GMT

Dear EE

Please would someone at ‘Head Office’ relay my thanks again to the young chap that TOTALLY went above and beyond at your Slough branch today.

Apologies as I didn’t catch his name as I was extremely frazzled as my father (85) is seriously ill in Wrexham Park Hospital. He was initially given a Motarola smart phone which was just too confusing for him. I purchased an OAP friendly smart phone (from Amazon, sorry!) and had trouble copying his telephone contacts across.

This lovely young chap helped me resurrect my Dad’s Google Account as I had no password and transferred the numbers across. He was calm and patient with me and explained what he was doing and why. It was so very much appreciated during a difficult time. He even refused the cash I wanted to give him to say thank you.

So please would someone from ‘Head Office’ track him down and say thank you again?

Thank you!

Regards.

The frazzled brown haired lady in her 50s

Re: Thank you!

Christopher_G — Thu, 19 Jan 2023 17:21:38 GMT

Hi @nzhuntaway

Welcome to the community and thank you for sharing your experience with us.

I'm so sorry to hear that your father is unwell at the moment, I hope he is better soon.

I'm glad the person you spoke to was able to help you in such a difficult time, I'll pass your comments on to the store manager in the hopes they track down the person who helped you.

Chris

Re: Thank you!

nzhuntaway — Thu, 19 Jan 2023 20:43:52 GMT

Thank you Chris, much appreciated!

Sent from my iPad

Re: Thank you!

Leanne_T — Fri, 20 Jan 2023 07:51:45 GMT

You're welcome @nzhuntaway

Come back to the community anytime.

Leanne.