topic Re: Positive Feedback For EE Staff in General Chit Chat

Positive Feedback For EE Staff

TeamRaident — Sun, 16 Oct 2022 09:25:10 GMT

Good morning all I hope you are well,

Please can an EE Member Of Staff contact me so I can give positive feedback to someone I spoke to on Thursday? I did not receive any texts to give feedback (which might be because I am opted out of marketing) .

The person's name was Ella on the Digital Team and I spoke to her on Thursday 13th October I believe.

She is a complete asset to EE. I do not leave feedback unless I feel an individual is going above and beyond in regard to what is expected of them, and I can safety say Ella did this. Ella was so enthusiastic and friendly. She clearly wanted to help and explained in a way that could never have been clearer. She also has amazing interpersonal skills.

If I had received the text message, I would have given her a 10 for NPS, etc without a shadow of a doubt for clarity.

I want to ensure that she gets the feedback, hence me posting on here instead of calling up. 🙂

Take care,

Joe

Re: Positive Feedback For EE Staff

Schockwave — Sun, 16 Oct 2022 10:15:14 GMT

Hello @TeamRaident ,

Welcome to the community,

Thank you for the lovely feedback, I am sure one of the community staff will be in touch with you to give this feedback.

@Leanne_T , hope one of you will see this.

Re: Positive Feedback For EE Staff

Jon_K — Sun, 16 Oct 2022 11:26:03 GMT

Hi @TeamRaident.

This is great to hear!

I'll send you a private message.

Jon

Re: Positive Feedback For EE Staff

TeamRaident — Sun, 16 Oct 2022 11:35:03 GMT

Thank you ever so much both and no worries, when it's due I will always give it. 🙂

I have replied to you Jon via PM, so thanks for that.

Re: Positive Feedback For EE Staff

Schockwave — Sun, 16 Oct 2022 11:38:31 GMT

@TeamRaident , you are welcome, glad to help, always nice to get good feedback.🙂 '