topic Positive Feedback in General Chit Chat

Positive Feedback

KittyCorns — Fri, 14 Oct 2022 17:47:21 GMT

Just wanna say a massive thank you to Aimee xxxxxxx who helped me over the phone with some upgrade issues. Not only did she take the call initially but she continued to call ME back every few days to keep me updated on the status of my issue. Within a week the issue is resolved and seems to be all up to date on my account. Thanks so much Aimee! Couldn’t have asked for better customer service!

[Mod edit: Removed employee's surname.]

Re: Positive Feedback

Schockwave — Fri, 14 Oct 2022 17:11:38 GMT

Hello @KittyCorns ,

Welcome to the community,

Thank you so much, lovely to hear.

@Jon_K , @Leanne_T, are you able to pass this on to Aimee? '

Re: Positive Feedback

Jon_K — Sat, 15 Oct 2022 07:52:20 GMT

Thanks for coming to the community, @KittyCorns.

This is great to hear, I'm glad Aimee was able to help you with this.

I'll do my best to pass on your amazing feedback and email it to Aimee.

Jon