Compliment a staff member

Del821 — Sat, 08 Oct 2022 16:32:41 GMT

Hi there,

I would like to compliment one of your store staff members. They work in the North End Croydon branch. I first went into the store to inquire about the new AirPod Pros the first staff member I spoke to about them was not busy and was not forthcoming with any real useful information I couldn’t even get a price as it seemed he couldn’t be bothered to find out, so I then went to House of Fraser to buy the item. Unlucky for me they were out of stock so I then went back to your store. This time I spoke to Azaria who was very helpful and even though I’m not an EE member the information given was very helpful and positive. Using this new gained knowledge I was then able to purchase the AirPod Pros, I rarely do customer feedback but thought I should this one time. So please could you make sure in some way Azaria is given some form of positive feedback at the very least from her store manager.

Thanks

Del

Re: Compliment a staff member

Leanne_T — Sun, 09 Oct 2022 07:04:57 GMT

Hi @Del821

Thanks so much for coming to the community and leaving this lovely feedback for Azaria.

I will make sure this feedback reaches the store and Azaria so they can see how happy you are with the customer service.

Leanne.

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Compliment a staff member

Re: Compliment a staff member